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“The financial impact of this policy will be felt entirely by hosts... Rather than travelers being responsible for purchasing trip insurance to protect against natural disasters and abnormal weather events or declared health emergencies, hosts now foot the bill with no compensation.”
- Rena Pacheco-Theard
“If you can give your cardholders a consistent brand quality standard, and you’re in multiple locations, I think that’s a winning proposition because you have this curated portfolio that is going to serve cardholders, wherever they’re traveling.”
"We wanted to create a brand for vacation rentals that emphasized investing in the experience, treating guests well and equipping homes with everything travelers need for an amazing stay. We also have a tech and business background and found that we could earn property owners the best returns by combining the art of hospitality with the science of technology."
Boutiq founder and CEO, Rena Pacheco-Theard, organizes and speaks in programming for SXSW Travel & Leisure Track, uncovering new destinations and new ways of experiencing them.
"It truly informs what we're doing because when you're in this type of industry, where it's homes, we want to make sure that we're not eliminating affordable housing from those who need it."
​"Whether it’s a deep discount or a refund, ask for the specific compensation you would like and describe in detail the ways the unadvertised situation will impact your reservation, such as dealing with construction noise, having workers stay at the property or not being able to use an outdoor space as promised [...] A little courtesy on each side goes a long way."
​"The trend toward longer stays has gained momentum," says Dan Driscoll, co-founder of Boutiq, a network of luxury vacation rentals. "We are definitely seeing this trend persist across Boutiq's portfolio of upscale vacation rental properties."
"Dan Driscoll, co-founder of Boutiq, a 2019 startup that uses machine learning algorithms to help real estate investors make investments in upscale vacation rentals across the United States, said that the pandemic pushed people out of cities. That has led to an increase in short-term rental demand, which had been on the upswing for a while, even before the pandemic, he said."
​"If you put off your summer vacation until now, don’t worry — there’s still time to get away. It may already be late summer, but you still have options. Lots of options."
"Don't game the reviews," [Dan] advises. "Just treat people better than they expect and as you would hope to be treated in their position."
​"Even in a time of uncertainty, new trends and opportunities are emerging, and startup founders are carrying on with the business of building companies, as well as families. Over the next 12 months, companies that can show strong unit economics, counter-cyclical resiliency and resourcefulness will rise to the top."
"The instinct to create a standard of excellence that guests can trust when they book through Airbnb was sound, but the devil is in the details."
“I am very excited about this year’s incoming class,” said Amos Schwartzfarb, Techstars Austin managing director, calling 2020 "the most competitive year to date" for the program in a statement. "This is a very strong group of founders building some of the world's next amazing companies."
"Five Austin startups are among the 10 new tech-enabled companies entering the first 2020 session of the Techstars Austin accelerator program."
"It's the next generation of innovative startups that we're focused on in our annual Startups to Watch feature. This list is looking largely at startups we suspect you may not have heard much about so far -- but will likely see in the headlines in 2020."
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