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"Whether it’s a deep discount or a refund, ask for the specific compensation you would like and describe in detail the ways the unadvertised situation will impact your reservation, such as dealing with construction noise, having workers stay at the property or not being able to use an outdoor space as promised [...] A little courtesy on each side goes a long way."
"The trend toward longer stays has gained momentum," says Dan Driscoll, co-founder of Boutiq, a network of luxury vacation rentals. "We are definitely seeing this trend persist across Boutiq's portfolio of upscale vacation rental properties."
"Even in a time of uncertainty, new trends and opportunities are emerging, and startup founders are carrying on with the business of building companies, as well as families. Over the next 12 months, companies that can show strong unit economics, counter-cyclical resiliency and resourcefulness will rise to the top."
"Don't game the reviews," [Dan] advises. "Just treat people better than they expect and as you would hope to be treated in their position."
"The instinct to create a standard of excellence that guests can trust when they book through Airbnb was sound, but the devil is in the details."
“I am very excited about this year’s incoming class,” said Amos Schwartzfarb, Techstars Austin managing director, calling 2020 "the most competitive year to date" for the program in a statement. "This is a very strong group of founders building some of the world's next amazing companies."
"Five Austin startups are among the 10 new tech-enabled companies entering the first 2020 session of the Techstars Austin accelerator program."
"It's the next generation of innovative startups that we're focused on in our annual Startups to Watch feature. This list is looking largely at startups we suspect you may not have heard much about so far -- but will likely see in the headlines in 2020."